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Why It Is Time For Your Business To Upgrade To A POS System

Home > Blog > Why It Is Time For Your Business To Upgrade To A POS System

Has your cash register seen better days? Does it lack the features you require to streamline business processes? If you answer yes to either question, it is definitely time to upgrade to a point-of-sale (POS) system. However, we understand some businesses may be on the fence about this decision. So let us share why this switch might be an excellent investment in the long run.

What is a point-of-sale system?

If you are unsure what a POS system is, let us clarify what this system entails. Think of it as a modern advancement of the cash register. You can still process sales with the machine, but there is also so much more it can offer your enterprise. A POS system can do it all, from in-depth reporting to inventory management, offering businesses a range of tools to manage the ins and outs of their stores.

Why your electronic cash register might be insufficient

cashier using an electronic cash register-POS system Singapore

Sure, you will be using your POS system to ring in sales and hold onto cash since it is a tool for managing your entire business. When you put it that way, a POS system may not seem a significant step up from your cash register. But dig deeper, and you will find that a conventional cash register has restricted capabilities. You are limited to handling sales transactions, calculations, and generating receipts. 

A POS system offers the same features with additional innovations and a seamless and improved user experience that your staff can easily pick up. As a retailer, you may benefit from a one-stop tool that allows you to manage your stock, schedule employee work hours, check historical data to make sales projections, and improve your customer service. Essentially, a POS system streamlines every aspect of operating a single or multi-store business.

Why a POS system is a worthwhile investment

cash-Cash registers Singapore

After switching to a POS system, you may discover noticeable returns on your investment quickly. The most obvious difference is your business efficiency. A POS system can automate repetitive, time-consuming tasks while reducing human error, allowing you to process payments, refund orders, and restock your inventory in a single system without any extensive human intervention required. As such, you can focus on more essential areas of your business.

Additionally, generating and compiling reports on sales data, inventory levels, and customer behaviour is no longer a hassle, as these tasks can be handled by your POS system. With detailed error-free reports to peruse, you can make more informed decisions to grow your business, such as what products to restock and the ideal pricing strategy to entice consumers to patronise your store.

Learn More: 4 Benefits Of Investing In A Quality POS System

Upgrading to a POS system

Given the numerous advantages of a POS system, why are we not chucking cash registers aside once and for all? The biggest reason (and limitation) is the cost of integrating a POS system into your business.

Depending on the size of your business and the complexity of your operations, a POS system can cost several thousand dollars, which is a sizeable sum for many small and medium enterprises in Singapore. Moreover, entrepreneurs have to spend additional time and money to maintain the system and train staff on how to use the machine. 

Fortunately, small and medium enterprises looking to upgrade to a POS system can seek financial assistance through the Productivity Solutions Grant (PSG). With the PSG grant, businesses can receive up to 70% subsidy to kick-start their adaption of technology with pre-qualified IT solutions and equipment to improve their competitiveness and productivity.

As you can see, there are various benefits to upgrading your cash register to a POS system. So avoid lagging behind your competitors and getting left behind with the changing times by adapting and staying ahead of the game. A modern POS system will provide you with the tools to boost your business efficiency and streamline operations.

Are you ready to upgrade your cash register? In that case, look no further than Suntoyo Technology for your modern POS needs. Our team will be glad to assist you in selecting the best system that fits your business requirements. Contact us today to learn more about our products.

A Beginner’s Guide To Restaurant Management Systems

Home > Blog > A Beginner’s Guide To Restaurant Management Systems

Are you the owner of an F&B establishment in Singapore? In that case, a restaurant management system (RMS) should be high on your priority list. In fact, almost every modern food establishment utilises this piece of technology to manage their business.

However, if the first thought that pops into your head is, “What is a restaurant management system?”, fret not. Let us clarify what this system entails and outline the benefits of adopting it for your establishment.

What is a restaurant management system?

A restaurant management system is a form of POS system catering to bars, cafes, restaurants, and other establishments in the F&B industry. A typical RMS setup generally includes both hardware and software, including a barcode scanner, cash register, receipt printer, and more. 

These features are conveniently packaged into one comprehensive tool to improve the efficiency of your restaurant. Moreover, it is designed to integrate seamlessly with other software applications, allowing you to customise an F&B POS system that suits your business needs.

So what separates a restaurant management system from other POS systems? Unlike other conventional POS systems, RMS encompasses all your back-end needs, such as keeping track of your employee schedules and inventory. It also offers features unique to the F&B industry, like the ability to send orders directly from the customers’ table to the kitchen, ingredient-level inventory updates, and a kitchen display system.

Why should you use a restaurant management system?

Naturally, the features present in each restaurant management system are different depending on the software it utilises. However, the core benefits provided by an RMS are generally identical. Let us share the perks you can enjoy when you adopt a restaurant POS system for your business.

Benefit #1: Prevent wrong orders

Restaurant Pos System Prevent Wrong Orders

You would rightfully be displeased if a waiter mixed up your order and served an incorrect dish to your table. Unfortunately, this is an all too common issue that many restaurants face. Such errors often lead to improper billing and dissatisfied customers, which are usually precursors to a bad review. 

Fortunately, such problems can be easily resolved with a reliable F&B POS system. When an employee takes a customer’s orders through a handheld ordering device, you can rest assured that the data is sent accurately to the cashier and the kitchen staff, preventing any billing or order discrepancy from occurring.

Benefit #2: Efficient staff management

Restaurant Pos System Efficient staff management

Do you have too many employees on duty at specific times and then find yourself short-staffed on other occasions? That undoubtedly seems like poor resource management. A restaurant management system can analyse the peak periods in your business and suggest the appropriate number of staff you require for a particular shift. This allows you to better plan your employees’ schedules. As a result, you will never find yourself short-staffed again during busy periods.  

Benefit #3: Improve your customer relationship management

Restaurant Pos System Improve your customer relationship management

Many restaurants in Singapore now offer loyalty incentive programmes to entice customers to patronise their business regularly. So why do these businesses go the extra mile to implement such initiatives? Because they work! In a study conducted by Bond, around 71% of consumers believe that their loyalty programme was a meaningful part of their relationship with the brand. 

Naturally, you do not want to be left behind by your competitors. An F&B POS system with CRM features can help you record essential customer information, such as their name, contact, and transaction history. This data allows you to push customised deals and promotions to specific customers based on their past purchases and interests. It also allows you to provide better after-sale service, leaving a positive, lasting impression on your customers.

Learn More: How To Boost Customer Experience With Your POS System

As you can see, there are plenty of reasons why every F&B business should adopt a restaurant management system. However, some entrepreneurs shy away from adopting a restaurant POS system due to its high implementation cost. 

If you share a similar sentiment, here is some good news that may persuade you to change your mind. The current PSG grant offered by the government subsidises up to 70% of the cost of a modern POS system, making it more affordable for F&B owners to integrate this technology into their existing business models. 

Moreover, you will find that the benefits of a restaurant management system far outweigh its cost. So what are you waiting for? If you need help choosing the most suitable system, do not hesitate to contact Suntoyo Technology. Our team will be glad to assist you with selecting your ideal F&B POS system.